Data month 2026-08

Best AI Customer Service Tools

As of 2026-08, AlphaMoat tracks 883 AI websites tagged AI Customer Service. The most visited is RingCentral with 11.6M monthly visits (-3.1% MoM). Ranked by latest monthly traffic, updated monthly.

#ProductCompanyIndustryVisitsMoM
1
RingCentral
Improve reception, sales, and customer service with intelligent voice agents.
RingCentralMarketing & Sales11.6M-3.1%
2
Twilio
Connect customer experience with communication APIs and conversational AI.
TwilioMarketing & Sales6.0M-1%
3
tawk.to
Manage chat, tickets, knowledge base, and CRM from one free inbox
tawk.toMarketing & Sales5.9M+0%
4
Intercom
Customer-service workspace with natively integrated AI agents.
IntercomMarketing & Sales4.6M-5.8%
5
Canary
AI guest-operations platform for the hotel industry.
Canary TechnologiesIndustry Services4.4M+5.8%
6
Sprinklr
An AI experience platform unifying customer journey, marketing, and service.
SprinklrMarketing & Sales4.3M-3.4%
7
Podium
An AI platform that auto-responds to leads and converts them to bookings for local businesses.
PodiumMarketing & Sales3.7M+0.3%
8
intercom.help
Customer-service help center for the AI-agent era.
IntercomMarketing & Sales3.3M-0.1%
9
Dialpad
A contact-center and communications platform where humans and AI agents collaborate
DialpadMarketing & Sales2.6M-3.8%
10
Gorgias
Automated customer service for ecommerce brands that turns chats into sales
GorgiasMarketing & Sales2.5M-4.6%
11
LiveChat®
Real-time AI customer chat for e-commerce and business websites.
TextMarketing & Sales2.2M+1.6%
12
Petdesk
Connect veterinary clients and streamline booking and communication.
PetDeskMarketing & Sales2.1M-8.4%
13
Respond
Unified management of multi-channel customer chat, calls, and marketing campaigns
RespondMarketing & Sales1.9M-1.1%
14
Crisp
A support platform combining AI support agents, a shared inbox, and a knowledge base.
CrispMarketing & Sales1.5M+14.2%
15
Freshworks
Freshworks 对应 freshworks.com。Freshworks provides powerful, AI-enabled service software to deliver scalable employee and customer experiences.
FreshworksMarketing & Sales1.3M-2.6%
16
Nextiva
Use AI to unify business phone, contact center, and customer experience.
NextivaMarketing & Sales991.7K-5%
17
Aircall
Unify customer calls and multi-channel communication with AI that auto-handles tasks.
AircallMarketing & Sales985.1K-11.8%
18
Lighthouse
AI operations platform helping hotel teams optimize business decisions
LighthouseIndustry Services942.9K-0.9%
19
CloudTalk
AI call-center and voice-support software that connects to business tools.
CloudTalkMarketing & Sales742.0K-0.6%
20
EliseAI
An AI assistant for the housing and healthcare industries.
EliseAIIndustry Services695.3K-8.7%
21
Kapture CX
Build and deploy smart customer service and orchestrate complex customer flows across channels.
Kapture CXMarketing & Sales694.0K-8.9%
22
Justcall
Automate calls, SMS, and follow-ups for sales and support teams
JustCallMarketing & Sales659.1K-7%
23
Tidio
Serve customers with AI agents, live chat, and helpdesk.
TidioMarketing & Sales608.8K-11.6%
24
Helpjuice
Build a searchable knowledge base for customer self-service and team management
HelpjuiceOffice & Collaboration542.0K+0.8%
25
Sapling
Provides grammar, autocomplete, and language-model APIs for enterprise communication
SaplingWriting521.9K+18.3%
26
轻舸
A Baidu platform that plans and runs full-funnel ad campaigns via natural language.
BaiduMarketing & Sales514.6K-13.9%
27
SoundHound
Deploy voice agents for restaurants, automotive, retail, finance, and more
SoundHound AIGeneral AI496.1K+0.9%
28
Omnichat
Connect marketing, sales, and customer service with an intelligent social CRM
OmnichatMarketing & Sales490.0K-12.4%
29
Gupshup
Deploy enterprise-grade autonomous conversational agents for sales, marketing, and support.
GupshupMarketing & Sales488.0K-3.7%
30
Re:amaze
Unified e-commerce support inbox, chat, and automated marketing
Re:amazeMarketing & Sales483.1K-13.2%
31
NiCE
Use AI to automate customer service, sales, and customer-interaction flows.
NiCEMarketing & Sales480.9K-21.8%
32
Richpanel
Multi-channel AI customer service and self-service platform for e-commerce teams
RichpanelMarketing & Sales438.2K+21.6%
33
Smartsupp
Improve e-commerce service and conversion with live chat, bots, and AI agents.
SmartsuppMarketing & Sales436.2K-27.1%
34
AIChat
Marketing automation that unifies email, SMS, and WhatsApp.
Positive UserMarketing & Sales428.7K+4.3%
35
InDebted
AI-driven accounts-receivable collections service giving leading institutions intelligent repayment infrastructure.
InDebtedIndustry Services392.6K+7.9%
36
Voiceflow
Build, publish, and scale multi-channel chat and voice customer-service agents
VoiceflowGeneral AI385.0K-5.8%
37
Calculus AI
An all-in-one CRM platform covering sales, marketing, and support
VtigerMarketing & Sales379.8K-2.3%
38
SleekFlow
Drives customer conversion with omnichannel messaging and AI agents
SleekFlowMarketing & Sales375.9K+0.1%
39
NotBot
Manage events and customer interactions with a WhatsApp bot.
NotbotMarketing & Sales359.3K-50.8%
40
Ozonetel
Experience platform that unifies call center and cross-channel customer interactions
OzonetelMarketing & Sales345.4K-22.9%
41
Sierra
Build enterprise customer-service agents that solve complex problems.
SierraMarketing & Sales309.7K-12%
42
Text
An AI customer service engine that turns support chats into sales opportunities.
TextMarketing & Sales302.3K-5.7%
43
Usepylon
Human and AI agents collaborating on enterprise customer support
PylonMarketing & Sales294.9K-20.3%
44
Package.AI
A retail-operations platform unifying last-mile delivery and customer engagement.
Package.AIOther Industries294.3K-17.6%
45
Help Scout
Centralize all support channels and scale the support team with AI.
Help ScoutMarketing & Sales279.3K+1.2%
46
Decagon
Build personalized customer-service agents that take actions.
DecagonMarketing & Sales279.2K+14.2%
47
Glassix
Handle omnichannel customer inquiries with autonomous AI agents.
GlassixMarketing & Sales274.9K-6.4%
48
Bird
Unified email, SMS, WhatsApp, and voice communications for AI agents.
BirdMarketing & Sales264.7K-22.1%
49
Jarvis AI
Deploy AI customer service across website chat, email, and messaging channels.
Jarvis AIGeneral AI264.5K+15.6%
50
CommunityOne
AI bot that automates Discord support, community growth, tasks and analytics.
CommunityOneMarketing & Sales264.0K-33.3%
Browse all 883 AI Customer Service products →

Related tags

Data month: 2026-08 · Visit figures are third-party traffic estimates aggregated monthly — best for scale and trends. Multiple domains of the same product are merged. See methodology.