woku
woku.app
woku
wokuwoku.appwoku listens to customer feedback on WhatsApp, email and web, then uses AI to flag churn risk and open support or improvement work.
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According to AlphaMoat, in the latest data month woku (woku.app) received 0 monthly visits — ranked #0 of 17,424 AI websites with traffic data, and #0 of 2,175 in Marketing & Sales.

Monthly Visits
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Overall Rank (17,424)
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Marketing & Sales Rank (2,175)
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Top Market
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What is woku

Product Overview

woku is a customer experience and retention platform for medium and large companies in Chile and Latin America. It captures what customers say in WhatsApp conversations, by email and on the web, scores the comments with AI, and turns the relevant ones into post-sales service tickets or improvement projects. The team reviews and approves before anything is rolled out.

Key Features7 items
  • 01Feedback capture from WhatsApp, email and web, plus forms and in-app channels
  • 02AI risk detection that activates post-sales service tickets in real time
  • 03Customer journey builder with retention economics, including what a lost customer costs
  • 04NPS, CSAT and CES measurement, plus a review-space analysis area
  • 05Action plans that preserve the comments, patterns and metrics behind each task, with human approval before rollout
  • 06Chat with the AI to ask anything about the collected feedback
  • 07Machine-readable entry points published as llms.txt, llms-full.txt, OpenAPI and MCP
Business Model

Start free, with the site inviting teams to begin a trial and to request a demo. Listening is charged per piece of feedback, with volume tiers described for larger plans.

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Data month: — · Visit figures are third-party traffic estimates aggregated monthly — best for scale and trends. Multiple domains of the same product are merged. See methodology.