A mobile help desk for organizing support requests and resolving tickets.
What is BoldDesk
BoldDesk is cloud-based help desk software for customer support. The mobile app is a ticketing system that mirrors the web version.
- 01Organize support requests
- 02convert emails to tickets
- 03automate ticket assignments
- 04customize support forms and set SLAs
- 05publish self-help articles
- 06break tickets into subtasks for different agents
Free to download from the App Store.
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Data month: — · Downloads and in-app purchase revenue are third-party estimates (trailing 30-day window), aggregated monthly. Revenue covers App Store and Google Play in-app purchases (including subscriptions) only — excluding Android app stores in mainland China and other payment channels such as web subscriptions. See methodology.