According to AlphaMoat, in 2026-09 the AI app tawk.to saw 31,695 downloads over the last 30 days — ranked #1,024 of 2,900 AI apps, and #12 of 69 in Marketing & Sales; its top market is India (21.2% of downloads).
What is tawk.to
tawk.to is a live chat app that lets agents monitor and chat with visitors on a website or from a customizable page. Unlimited agents can be added to unlimited sites, so teams scale the setup without plan limits.
- 01Visitor monitoring with push notifications for new visitors, chat requests, and messages
- 02customizable widget appearance, headers, texts, and forms
- 03welcoming messages, chat rescuers, and advanced triggers
- 04canned responses for quick answers on common questions
- 05pre-chat forms that collect required visitor contact details
- 06ticket handling, chat history, and transcript delivery by email
The live chat service is offered without charge, with unlimited agents and unlimited sites supported.
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Data month: 2026-09 · Downloads and in-app purchase revenue are third-party estimates (trailing 30-day window), aggregated monthly. Revenue covers App Store and Google Play in-app purchases (including subscriptions) only — excluding Android app stores in mainland China and other payment channels such as web subscriptions. See methodology.