According to AlphaMoat, as of 2026-09, the Chrome extension Alga has 96 users (-2% MoM), rated 3.6 (5 reviews) — ranked #4,301 of 9,324 AI browser extensions, and #381 of 888 in Marketing & Sales.
Provides suggestions for MSP tickets. Alga is a free Chrome extension that uses integrated AI to assist IT Technicians and Managed Service Providers who use ConnectWise to manage help desk service tickets. By downloading Alga, you agree to our privacy policy. Alga helps improve SLA response times and combats IT technician mental fatigue.
Features:
Ticket Title: Get intelligent new titles for service tickets based on their content. Summary: Receive a synopsis of the ticket's history. Categories: Ticket categories are automatically generated. Giving Advice: Get real-time advice on how to handle tickets. Writing Responses: Generate customer-ready responses with a single click.
Requirements:
Alga works with ConnectWise on any Windows, Mac, or Linux computer running Chrome, and supports on-prem ConnectWise users!
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+ CompareData month: 2026-09 · User counts and ratings come from public Chrome Web Store data, aggregated monthly. See methodology.