Fundamento

The micro learning extension Fundamento helps companies drive frontline efficiency, save costs and achieve excellent business outcomes with generative AI. Fundamento unlocks excellent agent performance with an AI-driven virtual assistant called Yara. Yara is built with Generative AI using an enterprise-grade tech stack from IBM and Google. Agents can get real-time, intelligent assistance to deliver faster and better outcomes. Agents can easily access company information, get trained in the flow of work, automate repetitive tasks, get real-time prompts during customer interactions and know exactly what to say to the customer.

Fundamento integrates with existing systems allowing Yara to offer unparalleled scale by empowering frontline teams across geographies using cutting-edge multilingual capabilities with inbuilt translation. High-growth companies like Paisabazaar, Flipkart, Zomato, Absolute, and others have seen excellent results with Fundamento.