UserVoice Feedback Capture

Capture feedback on behalf of customers and save it directly in UserVoice using the Feedback Capture Extension. The UserVoice Feedback Extension is a novel customer feedback collection tool, allowing product managers and customer facing teams to collect end user feedback from any webpage, email, or conversation in real-time. Link feedback to existing ideas and associate feedback with known customers and accounts with automated, AI-driven searches.

Capture Feedback in Three Simple Steps

1) Capture feedback wherever you are: The Uservoice extension enables easy customer feedback collection, letting teams grab feedback from any web page or browser-based email. Simply open the extension and highlight page text to capture the customer’s feedback in their own words.

Customer-facing teams working with end users over calls or meetings? With real-time feedback collection, teams can also drop open-text feedback directly into the extension, and attach supporting docs or screenshots to supplement the feedback from customers.

2) Link or Create an Idea:

Is a customer providing an idea or feedback that your team is already researching? Is your team trying to collect user opinions on critical feedback from other customers? AI-driven search automatically finds existing, related feedback and with 1 click attach the new feedback keeping everything organized. The extension will also relay feedback analytics, like revenue value and reach back to the user to provide insight into the relative value of any given idea.