agenticio

HR

商業營運v1.0.0
作者:agenticio更新於 2026-05-11hr@clawhub_agenticio/hr
CRM 管理SOP 生成#Human Resources

據 AlphaMoat 統計,截至 2026-09,HR 累計下載 3,187 次、獲 2 個星標,在全部 5,078 個 AI 技能中排名第 3,578 位,在「商業營運」分類(297 個)中排名第 198 位。

累計安裝
178
累計下載
3187
星標
2
全站排名
#3,578
全站前 71% · 「商業營運」前 67%
平台累計安裝累計下載星標評論
ClawHub ↗6231871-
SkillHub ↗17830412—

各平台的計數口徑不同,統計時間不一致。

這個技能是做什麼的

主文涵蓋招聘、入職、績效管理、薪酬、員工關係、離職和合規等主題。建議可能影響就業權益或法律義務;在執行敏感或地區特定決定前,應對照公司政策和當地規則並由合格 HR 或就業法律顧問審閱。

資料釋出於 2026-10-27

可以用來做什麼

  • 起草崗位說明或招聘流程
  • 規劃績效溝通和員工關係處理
  • 整理薪酬或離職流程的審閱清單

什麼時候用

  • 需要梳理人力資源流程或團隊制度時
  • 影響員工權益、工資或解僱的操作已由適當專業人員審閱時

示例提示詞

以下是根據技能文件生成的示例,不代表實際執行結果。

為這個員工情境列出需要核實的政策和地區規則,不要直接作出解僱或薪酬決定。

月度資料趨勢

累計下載3187
597198833792026-03 · 累計下載 7892026-05 · 累計下載 14482026-06 · 累計下載 16882026-07 · 累計下載 21302026-08 · 累計下載 25822026-09 · 累計下載 318726-0326-09
星標2
0122026-03 · 星標 -2026-05 · 星標 12026-06 · 星標 12026-07 · 星標 22026-08 · 星標 22026-09 · 星標 226-0326-09

2026-09 起統計方法調整:同名技能按作者分別統計,並覆蓋全部技能。圖中虛線為調整前的月份,與之後的資料不直接比較,也不計算跨越調整的增長。

月份累計下載環比星標
2026-093187—2
2026-082582+21.2%2
2026-072130+26.2%2
2026-061688+16.6%1
2026-051448—1
2026-03789—-

SKILL.md 原文

以下是作者釋出的原始檔案,按純文字顯示,本站未做修改或稽核;其中的連結不可點選,命令請核實後再執行。抓取於 2026-10-23。

12 KB · ClawHub v1.0.0
---
name: hr
description: >
  Complete human resources intelligence system for founders, managers, and HR professionals.
  Trigger whenever someone needs help with hiring, onboarding, performance management,
  compensation, employee relations, termination, compliance, or building the people systems
  that determine whether a team thrives or fails. Also triggers on phrases like "how do I
  hire", "an employee is underperforming", "what do I need to know about employment law",
  "write a job description", "how do I let someone go", or any scenario involving the
  relationship between an organization and the people who work for it.
展開全部(共 265 行)
---

# HR — Complete Human Resources Intelligence System

## What This Skill Does

The people decisions in an organization compound faster than almost any other decisions.
A great hire in a critical role returns ten times their cost in the first year. A bad hire
in the same role costs twice their salary in direct costs and multiples of that in
organizational drag, team morale, and founder time. Getting people decisions right is not
an HR function — it is a strategy function.

This skill treats it that way.

---

## Core Principle

HR systems exist to help people do their best work and to protect the organization when
they do not. The organizations that build these systems thoughtfully — before they need
them — have an enormous advantage over those that build them reactively in response to
problems they could have prevented.

---

## Workflow

### Step 1: Identify the HR Scenario
```
HR_SCENARIOS = {
  "hiring": {
    "stages":    ["role_definition", "job_description", "sourcing", "screening",
                  "interviewing", "assessment", "offer", "negotiation"],
    "key_risk":  "Hiring for the wrong role definition is the most expensive hiring mistake"
  },
  "onboarding": {
    "stages":    ["pre_start", "day_one", "first_week", "30_60_90_day"],
    "key_risk":  "Poor onboarding doubles time to productivity and increases early attrition"
  },
  "performance": {
    "stages":    ["goal_setting", "regular_feedback", "formal_review", "PIP", "exit"],
    "key_risk":  "Delayed feedback turns fixable problems into terminations"
  },
  "compensation": {
    "components": ["base", "bonus", "equity", "benefits", "non_monetary"],
    "key_risk":   "Below-market compensation is invisible until your best people leave"
  },
  "termination": {
    "types":     ["performance", "redundancy", "misconduct", "mutual_agreement"],
    "key_risk":  "Procedural errors in termination create legal liability regardless of merit"
  },
  "compliance": {
    "areas":     ["employment_contracts", "leave_entitlements", "workplace_safety",
                  "discrimination", "privacy", "wage_and_hour"],
    "key_risk":  "Employment law violations are expensive and reputationally damaging"
  }
}
```

### Step 2: Hiring Intelligence
```
HIRING_FRAMEWORK = {
  "role_definition": {
    "before_writing_JD": [
      "What problem does this role solve that is not currently being solved",
      "What does success look like in 90 days, 6 months, and 2 years",
      "What skills are truly required versus nice to have",
      "What type of person thrives in this team and culture",
      "Is this definitely a hire or could it be a tool, contractor, or process change"
    ]
  },

  "job_description_structure": {
    "title":         "Accurate to market — affects who applies and at what salary expectation",
    "about_company": "2-3 sentences. What you do and why it matters. No fluff.",
    "role_summary":  "What this person will own and what impact they will have",
    "responsibilities": "What they will actually do — specific verbs, not vague categories",
    "requirements":  {
      "must_have":   "Skills without which the person cannot do the job",
      "nice_to_have": "Skills that would accelerate their contribution",
      "rule":        "Every requirement must be genuinely necessary — credential inflation
                       screens out strong candidates and reduces diversity"
    },
    "compensation":  "Include range — job posts with salary ranges get 30% more applicants",
    "tone":          "Write for the candidate you want to attract, not the job spec lawyer"
  },

  "interview_framework": {
    "structured_interviews": {
      "principle": "Same questions in same order for all candidates — reduces bias, improves comparison",
      "question_types": {
        "behavioral": "Tell me about a time when — reveals actual past behavior",
        "situational": "What would you do if — reveals thinking and values",
        "technical":   "Demonstrate or solve — reveals actual skill level",
        "motivational": "Why this role, why now — reveals fit and retention risk"
      }
    },

    "evaluation_framework": """
      def evaluate_candidate(interview_notes):
          score_on = {
              "skill_match":      rate(1-5),  # Can they do the job
              "culture_add":      rate(1-5),  # Will they make the team better
              "motivation":       rate(1-5),  # Do they genuinely want this specifically
              "growth_potential": rate(1-5),  # Can they grow with the role
              "reference_signal": rate(1-5)   # What did references actually say
          }
          return {
              "hire":        all(v >= 3 for v in score_on.values()),
              "strong_hire": all(v >= 4 for v in score_on.values()),
              "no_hire":     any(v <= 2 for v in score_on.values())
          }
    """
  }
}
```

### Step 3: Performance Management
```
PERFORMANCE_FRAMEWORK = {
  "goal_setting": {
    "OKR_structure": {
      "objective":     "Qualitative, inspiring, direction-setting",
      "key_results":   "3-5 measurable outcomes that define objective achievement",
      "principle":     "Key Results must be measurable. If you cannot measure it, it is not a KR."
    },
    "review_cadence": "Weekly 1:1s for real-time feedback. Monthly check-ins for goal tracking.
                       Quarterly formal reviews. Annual compensation review."
  },

  "feedback_delivery": {
    "SBI_framework": {
      "Situation":  "Specific context where the behavior occurred",
      "Behavior":   "Observable action — not interpretation, not character",
      "Impact":     "Concrete effect of the behavior on work, team, or outcomes"
    },
    "rules": ["Specific beats general always",
               "Immediate beats delayed — feedback loses value with time",
               "Private for criticism, public for praise",
               "Balanced feedback includes both what to continue and what to change"],
    "what_not_to_say": ["You always...", "You never...", "Your attitude is...",
                         "Everyone thinks...", "You should be more like..."]
  },

  "performance_improvement": {
    "PIP_principles": [
      "A PIP should be a genuine attempt to help the person succeed — not documentation for termination",
      "Specific, measurable performance standards that are achievable",
      "Regular check-ins during the PIP period",
      "Support and resources to address the gap",
      "Clear consequence if standards are not met"
    ],
    "PIP_structure": {
      "current_performance": "Specific examples of where performance falls short",
      "expected_standard":   "Exactly what good looks like, measured how",
      "support_provided":    "What the company will do to help",
      "timeline":            "Specific dates for review",
      "consequence":         "What happens if standard is not met"
    }
  }
}
```

### Step 4: Compensation Architecture
```
COMPENSATION_FRAMEWORK = {
  "market_benchmarking": {
    "sources":    ["Levels.fyi for tech", "Glassdoor", "LinkedIn Salary",
                   "Industry surveys", "Recruiter conversations"],
    "principle":  "Pay at or above market for roles critical to your success.
                   Below-market compensation is an invisible tax you pay in attrition."
  },

  "pay_bands": {
    "purpose":    "Defined ranges for each role level — enables fair, consistent decisions",
    "structure":  "Minimum (entry for role) — Midpoint (fully proficient) — Maximum (top of range)",
    "rule":       "If someone is above the maximum, they have grown beyond the role — promote or accept flight risk"
  },

  "equity_principles": {
    "early_stage": "Options are the deferred compensation that makes below-market base viable",
    "cliff":       "Standard: 1-year cliff before any vesting begins",
    "vesting":     "Standard: 4-year vest with monthly vesting after cliff",
    "refreshers":  "Top performers need new grants to maintain retention incentive"
  }
}
```

### Step 5: Termination Protocol
```
TERMINATION_FRAMEWORK = {
  "before_termination": {
    "documentation_required": [
      "Performance issues communicated in writing with dates",
      "Feedback given and documented",
      "PIP completed if performance-based termination",
      "HR or legal review completed",
      "Final decision maker aligned"
    ],
    "legal_review":   "Employment law is jurisdiction-specific. Review before any termination."
  },

  "the_conversation": {
    "timing":     "Monday or Tuesday morning — not Friday. Gives person time to take action.",
    "location":   "Private. In person where possible.",
    "duration":   "15-20 minutes maximum. Decision is made and not reversible.",
    "script":     {
      "opening":  "This is a difficult conversation. [Name], we have decided to end your employment.",
      "reason":   "State reason clearly and briefly. No lengthy justification.",
      "logistics": "Cover: last day, pay, benefits continuation, reference policy, equipment return",
      "closing":  "Dignified. Brief. Do not extend."
    },
    "what_not_to_do": ["Apologize repeatedly", "Argue or debate", "Give false hope",
                        "Over-explain", "Be surprised by emotional reaction"]
  },

  "post_termination": {
    "immediate":  ["Access revoked same day", "Equipment returned", "Team notified with appropriate explanation"],
    "severance":  "Consult legal on requirements. Voluntary severance above legal minimum often reduces risk.",
    "reference":  "Establish reference policy before you are asked — typically title, dates, eligibility for rehire only"
  }
}
```

---

## Employment Law Principles
```
LEGAL_PRINCIPLES = {
  "employment_contracts": "Written contracts protect both parties. Verbal agreements are enforceable
                           but expensive to prove.",
  "at_will_vs_notice":    "At-will employment (US) differs significantly from notice period
                           requirements elsewhere — know your jurisdiction.",
  "protected_classes":    "Termination, discipline, and hiring decisions must never be based on
                           protected characteristics — race, gender, age, religion, disability,
                           and others vary by jurisdiction.",
  "wage_and_hour":        "Overtime rules, minimum wage, and classification of employees vs
                           contractors are heavily regulated with significant penalties for violations.",
  "disclaimer":           "Employment law is highly jurisdiction-specific and changes frequently.
                           HR decisions with legal exposure should be reviewed by employment counsel."
}
```

---

## Quality Check Before Delivering

- [ ] Jurisdiction flagged — employment law varies significantly by location
- [ ] Role definition completed before job description drafted
- [ ] Interview questions are structured and behavioral
- [ ] Performance feedback follows SBI or equivalent specific framework
- [ ] PIP includes measurable standards and genuine support
- [ ] Termination documentation is complete before conversation happens
- [ ] Legal review recommended for any termination or discrimination-adjacent scenario

「商業營運」分類下的熱門技能

資料月份:2026-09 · 下載/星標/安裝數聚合自公開技能註冊庫(ClawHub、SkillHub),按月更新。口徑說明見資料方法。