Cosmo
cosmo.humanizing.com
Cosmo
Humanizingcosmo.humanizing.comCosmo is a German-language AI customer service platform whose voicebot, chatbot and kiosk answer recurring questions and hand complex cases to your team.
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According to AlphaMoat, in the latest data month Cosmo (cosmo.humanizing.com) received 0 monthly visits — ranked #0 of 17,424 AI websites with traffic data, and #0 of 2,175 in Marketing & Sales.

Monthly Visits
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Overall Rank (17,424)
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Marketing & Sales Rank (2,175)
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Top Market
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What is Cosmo

Product Overview

Cosmo is an AI customer service platform for companies and public bodies, covering three channels: a voicebot on the phone, a chatbot on the website and a kiosk in reception. All three read from one shared knowledge base connected from your website, documents and FAQs, so the answer a caller hears matches the answer a visitor reads. Where a routine enquiry cannot be resolved, Cosmo transfers the case to your team together with the concern, the contact details and the full conversation context. It is positioned for municipalities, utilities, insurers, packaging and building-services organisations with heavy repeat-call volumes.

Key Features5 items
  • 01Voicebot and chatbot sharing one knowledge base, connected once and reused across channels
  • 02Answers restricted to approved content from your website, documents and FAQs
  • 03Contact data and callback requests captured during the conversation
  • 04Intelligent handover to a human with the issue, the contact details and the complete conversation context attached
  • 05A 11-question, roughly 3-minute quiz that estimates how much of your enquiry volume can be automated before you commit
Business Model

Four plans sold on a monthly credit allowance rather than seats, each with a 14-day trial. Hobby is €32 per month, or €384 billed yearly, with 10,000 credits a month for the chatbot only; Standard is €120 per month, or €1,440 yearly, with 40,000 credits adding kiosk, voicebot and manual call forwarding; Pro is €400 per month, or €4,800 yearly, with 150,000 credits and the operator for automatic knowledge-based routing; Large is €1,000 per month, or €12,000 yearly, with 500,000 credits. Annual plans carry a 20% discount and Enterprise is quoted on request.

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Data month: — · Visit figures are third-party traffic estimates aggregated monthly — best for scale and trends. Multiple domains of the same product are merged. See methodology.