Maxdesk
maxdesk.ai
Maxdesk
MXG Infotechmaxdesk.aiMaxdesk is a help desk for support teams with unlimited agents and tickets, email-to-ticket, SLA rules, automation, a knowledge base and an AI copilot.
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According to AlphaMoat, in the latest data month Maxdesk (maxdesk.ai) received 0 monthly visits — ranked #0 of 17,424 AI websites with traffic data, and #0 of 2,175 in Marketing & Sales.

Monthly Visits
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Overall Rank (17,424)
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Marketing & Sales Rank (2,175)
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Top Market
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What is Maxdesk

Product Overview

Maxdesk is a help desk aimed at small and growing support teams that want flat per-workspace pricing instead of per-agent seats. Tickets, shared inbox email, SLA management, automations, knowledge base and analytics sit in one product, with a dashboard covering ticket volume, backlog age, first reply and CSAT.

Key Features6 items
  • 01Unlimited agents and unlimited tickets, with no per-agent bill
  • 02Email-to-ticket, shared inbox, per-workspace branding and curated priority email support
  • 03AI copilot and response assistant, live translations, troubleshooting assistant, suggested macros and ticket summaries
  • 04Sentiment and urgency detection plus an AI usage dashboard
  • 05AI agents for context-aware conversations, with extra response packs available
  • 06SLA policies, business hours, roles and groups, and 24-month rolling data retention on higher plans
Business Model

The Free plan is $ 0 forever with unlimited agents, unlimited tickets on fair usage, email-to-ticket and basic SLA policies. Pro is $ 20 per workspace per month, and Elite is $ 99 per workspace per month, the tier where the AI features sit. No credit card is required and there is no trial.

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Data month: — · Visit figures are third-party traffic estimates aggregated monthly — best for scale and trends. Multiple domains of the same product are merged. See methodology.