Ticketdesk AI
ticketdesk.ai
Ticketdesk AI
Agenty Analyticsticketdesk.aiAn AI helpdesk where autonomous agents resolve support tickets over chat and email and hand complex issues to the right team.
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According to AlphaMoat, in the latest data month Ticketdesk AI (ticketdesk.ai) received 0 monthly visits — ranked #0 of 17,424 AI websites with traffic data, and #0 of 2,175 in Marketing & Sales.

Monthly Visits
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Overall Rank (17,424)
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Marketing & Sales Rank (2,175)
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Top Market
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What is Ticketdesk AI

Product Overview

Ticketdesk AI is AI-powered helpdesk software for customer support teams. Autonomous AI agents resolve tickets around the clock, are trained on help docs, past tickets and tone of voice, and escalate to human agents when needed; a shared AI agent inbox, an embeddable chat widget, ticketing with workflows and SLAs, and analytics dashboards are included. Responses are produced after searching the knowledge base, and tickets are routed by content to teams such as finance, engineering or product. The product is open source and exposes an MCP server and API access.

Key Features9 items
  • 01Autonomous AI agents that resolve tickets
  • 02AI agent inbox
  • 03one-line embeddable chat widget
  • 04ticketing with workflows and SLAs
  • 05real-time analytics dashboards
  • 06smart routing to the right team
  • 07knowledge base learning from docs and past tickets
  • 08MCP server and API access
  • 09escalation to human agents
Business Model

There is a 3-days free trial; Basic is $29 /month with 1 AI agent and 5,000 AI credits, Professional is $79 /month with 2 AI agents and 15,000 AI credits, and Business is $249 /month with 5 AI agents and 40,000 AI credits; Enterprise is quoted on contact.

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Data month: — · Visit figures are third-party traffic estimates aggregated monthly — best for scale and trends. Multiple domains of the same product are merged. See methodology.