SFCC Copilot

AI assistant for Salesforce Commerce Cloud Business Manager SFCC Copilot brings AI directly into Salesforce Commerce Cloud Business Manager. Instead of navigating through multiple forms and menus, simply describe what you want to create — the extension handles everything via OCAPI.

KEY FEATURES

• Natural language input — describe promotions the way you'd explain them to a colleague
• Instant creation — campaign, promotion, customer group, and coupon created and linked in one action
• Smart coupon handling — detects conflicts with Everyone customer groups before they happen
• Record lookup — get details of any promotion or campaign by ID without opening BM forms
• Local credentials — your SFCC API credentials are stored only in your browser, never on external servers
• Works with any SFCC instance — compatible with any sandbox or production environment running OCAPI Data API v24+

HOW IT WORKS

1. Open the Copilot panel inside Business Manager 2. Describe your promotion in plain language 3. Review the preview and confirm 4. Campaign, promotion, and coupon are created instantly

REQUIREMENTS