数据月份 2026-09

DragApp

Name: DragApp
Rating: 4.1 (671 reviews)
Author: DRAGAPP COM

营销销售

AI 客服邮件助手

DRAGAPP COMTurn Gmail into an AI shared inbox where teams draft, sort and resolve customer conversations.

在 Chrome 商店安装 ↗

据 AlphaMoat 统计,截至 2026-09,Chrome 插件 DragApp 用户数为 10,000,环比 +0%,评分 4.1(671 人评价),在全部 10,223 款 AI 浏览器插件中排名第 408 位,在「营销销售」分类(978 款)中排名第 20 位。

用户数 · 2026-09

1.0万+0%

评分

★ 4.1671 评价

全站排名(10,223 个)

#408

「营销销售」排名

#20/ 978

DragApp 是什么

Product Overview

Drag turns Gmail into an AI-powered shared inbox for teams, combining email, WhatsApp and a help center in one place with AI that drafts, sorts, summarizes and resolves customer conversations.

Key Features10 项

01Manage shared addresses like support, sales and info without leaving Gmail
02get AI drafts written in your voice and grounded in help-center articles with cited sources
03sort every conversation by intent, urgency and sentiment automatically
04condense long threads with AI summaries
05ask questions about anything in your inbox with the co-pilot
06resolve routine conversations autonomously with the Drag agent in early access
07connect Claude, ChatGPT, Gemini, Copilot and Cursor through the included MCP server
08collaborate with assignments, mentions and collision detection
09route, tag and assign with rule-based automations
10track response times and resolution volumes in real time

Business Model

Simple per-seat pricing with AI included and a free trial are offered, with no per-resolution meters.

展开 Chrome 商店完整介绍▾

AI-powered shared inbox in Gmail. Manage support@ & sales@ together, add WhatsApp, and let AI draft, sort, summarize and resolve. Drag turns Gmail into an AI-powered shared inbox for teams — email, WhatsApp and your help center in one place, with AI that drafts, sorts and resolves.

Manage shared email addresses like support@, sales@ and info@ without leaving Gmail. No forwarding rules, no separate helpdesk to log into — your team works conversations together, right where email already happens.

🤖 BUILT FOR THE AI ERA

AI Drafts — replies written in your voice, grounded in your help-center articles, with cited sources
AI Classification — every conversation sorted by intent, urgency and sentiment as it arrives
AI Summaries — long threads condensed so anyone can pick up a conversation cold
Co-pilot — ask questions about anything in your inbox
Drag Agent — autonomous resolution of routine conversations (Early Access)

🔌 WORKS WITH YOUR AI TOOLS (MCP) Drag ships a Model Context Protocol server, so Claude, ChatGPT, Gemini, Copilot and Cursor can work your inbox with you: triage boards, draft and send replies, assign conversations, create tasks — from the AI assistant you already use. No other shared inbox does this.

💬 EVERY CHANNEL, ONE INBOX Email, WhatsApp and a help center — every customer conversation lands on the same boards, with the same assignments, automations and AI.

🖥️ EVERYWHERE YOU WORK Chrome extension inside Gmail, web app, desktop app, and mobile apps for iOS & Android — one inbox on every surface, plus the MCP server for your AI tools.

👥 TEAM COLLABORATION IN GMAIL Shared inboxes and shared labels • Email assignment with clear ownership • @mention comments next to the conversation (no more forwards and CCs) • Collision detection so two people never answer the same customer • Shared drafts • Kanban, list and preview board views

⚡ AUTOMATIONS & TEMPLATES Rule-based workflows (route, tag, assign as email arrives) • SLA rules • Email templates and canned replies • Round-robin assignment • Email tracking

📊 ANALYTICS Response times, resolution volumes and team performance, in real time.

🏆 WHY TEAMS PICK DRAG Trusted by thousands of teams. Rated a G2 Top-20 collaboration product with badges for Easiest Setup, Fastest Implementation and Best ROI. Simple per-seat pricing with AI included — no per-resolution meters.

Install Drag, connect your team's shared address, and be running a full AI helpdesk inside Gmail in minutes. Free trial included; works with Google Workspace.