Tidio AI Copilot for Zendesk, Gmail, and more

Try Lyro Copilot that helps customer service agents respond faster and more consistently—right within your help desk of choice! Tired of typing the same responses over and over, canned responses are not efficient enough? Meet Copilot — your AI assistant built to supercharge support teams productivity without disrupting workflows. Works with Zendesk, Gmail, Intercom, Gorgias - no migration required.

How It Works: Copilot works hand in hand with you, preparing real-time suggestions for customer questions—blazingly fast.

When a support ticket arrives, AI instantly suggests a response draft based on ticket content

• Copy the suggestion to your inbox with a click
• Adjust if needed, then send—it’s that simple!

Copilot offers two modes to help you answer as many questions as possible. Each type is visually distinguished for your convenience:

• 🔵 AI Improvisation – No setup required; works out of the box with AI-powered suggestions.
• 🟢 Trusted Answers from Provided Content – Copilot connects to your website content, FAQs, or Help Center articles to provide accurate answers based on your support resources.