「AI 客服」工具排行榜

RingCentral 对应 ringcentral.com。Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

Twilio 对应 twilio.com。Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust.

在线聊天聊天页面联系知识库AI助手

帮助中心AI聊天机器人主动支持messenger应用和集成平台

Sprinklr 对应 sprinklr.com。Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

Podium 对应 podium.com。AI-powered lead generation and management platform that helps you convert more leads and make more money.

Dialpad is represented by dialpad.com. Dialpad is the AI-native, Agentic AI-powered omnichannel contact center and communications platform built to transform customer experience at scale.

The Conversational AI platform for Ecommerce is represented by gorgias.com. Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 15,000 brands and counting.

Veterinary Software Built to Reclaim Time and Connect With Clients 对应 petdesk.com。Veterinary software built to easily grow your clinic through communication tools, integrated phones, direct booking, AI-powered notes, and custom marketing.

LiveChat® 对应 livechat.com。LiveChat® is the best AI live chat software for business, perfect for ecommerce and B2B. It powers real-time website support, boosting sales and customer satisfaction.

respond.io is represented by respond.io. Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns. Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on respond.io

Freshworks 对应 freshworks.com。Freshworks provides powerful, AI-enabled service software to deliver scalable employee and customer experiences.

小部件: 通过网站聊天小部件构建有意义的交互式聊天机器人: 为自动对话构建聊天机器人CRM: 增进对您的潜在客户和客户的了解共享收件箱: 一起做更多工作支持系统: 以有效的方式优化客户支持活动: 通过发送电子邮件和应用内消息提高参与度知识库: 为您的客户状态页面提供即时答案: 监控并在出现系统问题时通知用户应用程序: 定价: 集成

Aircall 对应 aircall.io。AI-powered customer communications platform to unify channels, automate tasks, & provide insights. Integrate with CRM & helpdesk. 250+ integrations like Hubspot, Salesforce.

AI支持的自助式全渠道支持智能座席协助客户360度视图知识管理

CloudTalk 对应 cloudtalk.io。Make and receive calls using powerful call center software connected to your favourite business tools.

Chatbot builder: 使用工作流、列表、按钮等设计交互式聊天机器人。CRM集成: 从一个中心管理联系人、自定义字段和监控活动。广播促销: 向您的客户发送个性化和自动化的消息。自动化通知: 自动化任务、工作流和与自动化构建器的平台集成。团队协作: 使用NotBot的多代理团队收件箱进行实时协作。目录共享: 通过WhatsApp目录和购物车共享和推广产品订单。绿色支票帐户验证: 通过验证WhatsApp帐户，防止WhatsApp阻止或阻止。联系人导入: 导入用于广播推广和受众分组的联系人列表。广播计划: 提前计划和安排广播促销活动。点击WhatsApp广告: 在Facebook和Instagram上设计和发布点击WhatsApp广告。转化率增长: 通过富媒体消息、CTA按钮和回复消息提高转化率。集成: 连接2000多个应用程序和平台，以自动执行任务和通知。

JustCall is represented by justcall.io. 6,000+ revenue teams rely on JustCall to answer every call, connect 3x faster, and scale operations without adding headcount. Built for businesses where speed decides who wins.

在线客户服务软件，帮助您的业务增长

NiCE 对应 nice.com。Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

Smartsupp 对应 smartsupp.com。Power up your business and boost your online sales through conversations. We help turn visitors into loyal customers.

AI更懂你 | 让营销更省力、更省心

Omnichat is represented by omnichat.ai. Omnichat unifies WhatsApp, social, and live chat into one AI-powered omnichannel platform for smarter marketing, customer service, and retail growth.

收件箱: 所有支持渠道的共享帮助台。聊天: 通过自动消息，聊天机器人和视频通话为您的网站或web应用程序实时聊天。聊天机器人: 使用预先构建和定制的聊天机器人自动处理每个机会。推送促销: 通过有针对性的推送通知，促进重新参与并增加销售。AI: 利用人工智能的力量来帮助您响应、创建和总结。常见问题: 可定制和嵌入式常见问题中心，帮助客户自助服务。状态页面: 在发生事故或停机时提醒客户，以便客户及时了解情况。实时: 通过实时客户活动监控和个人消息传递获得更多销售。

Helpjuice is represented by helpjuice.com. Helpjuice: Knowledge Base Software trusted by 130,000+ users from Amazon, Hertz, Shipt. Streamline support, boost productivity. Start free 14-day trial.

Bot Studio Agent Assistant集成对话式AI活动管理器

利用SoundHound独立语音AI平台为您的企业提供独特的优势。

Ozonetel is represented by ozonetel.com. Trusted by 3500+ customers, Ozonetel’s unified CX platform powers 300K+ agents to manage 7B+ customer interactions yearly. Schedule your free demo today.

AI驱动的课程创建工具简化在线教育

客户沟通语言模型助手

代理设计平台: 使用强大的低代码工具构建代理知识库: 为代理培训可共享数据的原型: 创建和共享代理原型开发人员移交: 将代理设计移交给开发人员NLU集成: 连接您的NLU工作流模板: 开始使用免费模板分析工具: 了解并提高代理的性能

CommunityOne 对应 communityone.io。The all-in-one AI bot for Discord and the web. Gamified quests, real-time analytics dashboard, brand-grade moderation, and ethical monetization. Discover, engage, and grow your community without the 14-hour grind.

功能齐全的集成式CRM软件

Sleekflow is represented by sleekflow.io. Sleekflow official website.

Pylon is represented by usepylon.com. AI-Native support platform built for B2B companies. One tool for your ticketing, chat, knowledge base, AI support, account intelligence, and more.

Package.AI 对应 package.ai。Deliver excellence like next-gen retailers with the first unified platform for last-mile and customer engagement. Powered by AI. Fueled by delighted customers.

移情支持复杂问题解决24/7

Bird 对应 bird.com。Bird AI powers 40% of global commerce email. Send email, SMS, and WhatsApp at scale with 99.3% delivery rates. Start free.

Leading AI-Powered Call Center Software & Dialers is represented by convoso.com. Boost contact rates and revenue with advanced outbound dialer software. Discover Convoso's powerful outbound call center solutions today.

实时通话视频漏斗视频聊天机器人视频表单异步视频采访直接消息NPS嵌入式小部件

DevRev is represented by devrev.ai. Meet Computer by DevRev: your AI teammate that unifies data, automates work, and saves 10 hours per employee weekly. Start for free today.

Text 是 Text 旗下与 text.com 对应的产品官网，主要提供：Your support team talks to more customers than anyone in your company. Text turns those conversations into revenue. Start selling through service.

使用ChatBot，自动化客户服务变得轻而易举

具有对话式AI的统一收件箱消息传递渠道聊天机器人跨渠道一致性客户对话历史记录富媒体和大型文件共享可视化聊天机器人构建器跨渠道聊天机器人工作流聊天机器人与对话式AI实时代理接管相结合

Help Scout 对应 helpscout.com。Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.

Kixie is represented by kixie.com. Kixie’s AI-powered sales platform offers advanced dialers, including PowerDialer and Click-to-Call, with AI-driven call routing, voicemail detection, and CRM integration to supercharge your sales team's efficiency. Try it free today!

Decagon 对应 decagon.ai。Conversational AI for customer experiences.